Effective Date: 01/07/2025
Website: www.contractcompass.co.uk

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These Terms and Conditions ("Terms") govern your access to and use of the Contract Compass website, services, training products, and any associated communications or deliverables provided by Contract Compass ("we", "us", "our"). By accessing our website or using our services, you agree to these Terms in full. If you do not agree, you must not use the site or services.

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1. About Us

Contract Compass is a trading name of Contract Compass Ltd, a company registered in England and Wales. .

We provide an on-demand, expert-reviewed contract analysis service tailored to construction contracts, and an online training platform offering professional development content for NEC, JCT, and related contract types. We do not provide formal legal advice or act as solicitors.

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2. Our Services

Contract Compass offers:

• Online upload of construction contracts or related documents for review

• AI-assisted scanning and issue identification

• Human-reviewed risk reports delivered within indicative timeframes

• Fixed-fee pricing tiers (Basic, Standard, Custom)

• Downloadable contract reference guides

• Paid and free training courses delivered online (e.g. Fundamentals, Expert)

All services are delivered as described at the point of purchase. Training content may include videos, slides, quizzes, and downloadable resources.

We may use AI tools to support our analysis, but all final reports are verified and approved by experienced reviewers. AI is not used to generate final risk assessments without human oversight.

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3. Eligibility

To use our services, you must:

• Be at least 18 years old

• Be legally capable of entering into binding contracts

• Use our platform for lawful, business-related purposes only

You confirm that any information you provide is accurate, complete, and not misleading.

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4. User Responsibilities

You agree to:

• Upload only content you are authorised to share

• Not submit unlawful, malicious, or defamatory materials

• Keep login credentials secure (if applicable)

• Not misuse, copy, or reverse-engineer our platform or content

You are responsible for ensuring any personal data in uploads complies with UK data protection law.

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5. Limitations of Service

Contract Compass provides high-quality risk analysis and training but does not offer formal legal advice. Any report, guide, or course material:

• Is for information and learning purposes only

• Should not be relied on as legal or contractual advice

• Does not replace a qualified solicitor or legal advisor

We do not guarantee every risk or clause interpretation will be captured. Outcomes may vary based on specific project or contract conditions.

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6. Turnaround Times

Risk review reports are typically returned within 48 business hours after successful upload and payment. Delays may occur due to:

• Incomplete uploads or unclear documents

• Payment or technical issues

• High submission volume or force majeure

Turnaround times are indicative only.

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7. Fees and Payment

• All services and courses are fixed-price at the point of purchase

• Payment is required in full via secure payment processor (e.g. Stripe)

• We do not store full card details

• Receipts are available upon request

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8. Refund Policy

Due to the digital and bespoke nature of our services:

• No refunds are offered once work or course access has commenced

• Refunds may be granted for duplicate payments or proven system error

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9. Intellectual Property

All content, training materials, templates, reports, and branding belong to Contract Compass or our licensors. You may not copy or share materials beyond personal or internal business use without written consent.

You retain ownership of your uploaded documents.

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10. Confidentiality

All client-submitted content is treated confidentially and processed under our Privacy Policy. We use secure systems and encryption where appropriate. Our reviewers are bound by confidentiality agreements.

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11. Disclaimers and Liability

To the extent permitted by law:

• Services are provided "as is" and "as available"

• We exclude all warranties and implied conditions

• We are not liable for indirect or consequential loss

Liability is capped at the amount paid for the specific service. Nothing excludes liability for death, personal injury, or fraud.

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12. Data Protection and Cookies

We handle personal data under the UK GDPR and Data Protection Act 2018. By using our website, you consent to the use of cookies and to our data practices as described in our Privacy Policy and Cookie Policy.

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13. Third-Party Links

External links may be provided for reference. We do not control or endorse third-party content or privacy practices.

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14. Termination

We may suspend or terminate access for breaches of these Terms or misuse of the platform. You may stop using our services at any time.

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15. Governing Law

These Terms are governed by the laws of England and Wales. Disputes will be handled exclusively in the English courts.

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16. Updates to Terms

We may update these Terms from time to time. The latest version will always be posted on our website. Continued use of our services constitutes acceptance of any updates.

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17. Contact

Contract Compass Ltd
Email: legal@contractcompass.co.uk

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